Customer care

The details matter.

Pre-launch information: delivery and returns terms are not yet final. Orders are currently closed.

Delivery in Pakistan

We are starting in Karachi, Pakistan, with plans to expand to other cities. Delivery areas, courier services, charges and estimated timings will be confirmed before launch and displayed before checkout.

International delivery

Available countries, payment options and customs responsibilities will be confirmed before international orders are accepted.

Returns and damaged items

The return window, eligibility rules and process for reporting damage are being finalised. A complete policy and contact channel will be published before orders open.